Waliin Learn account support

Delete your Waliin Learn account

You can request deletion of your Waliin Learn account and the personal data associated with it without signing in.

Requests are normally confirmed and processed within 5 days.
This page is for Waliin Learn accounts. The separate Waliin social application may have a different account and data-deletion process.

How to request deletion

To delete your Waliin Learn account and associated data:

  1. Email support@waliin.com from the email address on your account.
  2. Use the subject Delete my Waliin Learn account.
  3. Include your full name and school so we can verify and locate the account.

We will confirm the request and delete eligible account data within 5 days. We may ask for additional information when needed to protect the account from an unauthorized request.

Email support to request deletion

What we delete

After verification, we delete or de-identify data associated with the account where permitted, including the profile, messages, uploads, notes, and sign-in details.

What we keep

We may retain records the school or Waliin must keep by law or for legitimate institutional administration, such as enrollment, grades, attendance, and payment records. These records are retained only for the required purpose and period, and access remains controlled by applicable permissions and institutional rules.

Need help?

For questions about this process, contact support@waliin.com. You can also review the Privacy Policy and Terms and Conditions.